Privacy Policy

Introduction

Welcome to https://bulk-suet-pellets-uk.feedersandmore.co.uk (hereinafter referred to as “Bulk Suet Pellets UK,” “we,” or “us”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding data collection, usage, and protection, ensuring transparency and compliance with global privacy standards.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://bulk-suet-pellets-uk.feedersandmore.co.uk.
Any mobile applications or software we develop and make available for download.
Online services, tools, and resources offered through our platform.
Interactions between our users and the aforementioned platforms.

Please note that this policy does not extend to third-party websites, apps, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy guides how we interact with users who:

Sign up and use our accounts as authorized users.
Visit and navigate through our websites linked to this Privacy Statement.
Communicate with us via email, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data, including but not limited to:

Account Information: Details required to create and manage your user account, such as usernames, passwords, and profile preferences.
Payment Information: Credit card details, billing addresses, and payment history for processing orders and transactions.
Financial Information: Banking information and transaction records related to purchases or refunds.
Purchase Information: Product/service selections, order frequencies, and purchase amounts for analytics and personalization.
Mobile Device Identifiers: Unique device IDs, mobile network information, and IP addresses for device recognition and location services (with user consent).
Location Data: GPS coordinates or other location-based services data to provide personalized content and services.
Feedback: Your reviews, ratings, and comments on our products and services.
Social Media Information: Publicly available data from social media platforms when you interact with us through these channels.
Product Information: Details about the products you browse, search for, or purchase on our site.

We collect this data through various means: user input forms, account settings, browser cookies, analytics tools, and third-party integrations. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy agreements.

Cookies

We use cookies to enhance your experience on our site and for analytical purposes. Cookies are small text files stored on your browser that help us recognize you when you visit our website. They fall into three categories:

Strictly Necessary: These cookies enable core functionalities like account login, payment processing, and language preferences.
Preference: Cookies in this category remember your settings and customization choices to provide personalized experiences.
Analytics: Used by our analytics tools to collect information about how you interact with our site, including page visits and performance metrics.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their devices.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. Once these purposes have been met or if you request deletion, we ensure that your data is securely deleted or anonymized in accordance with applicable laws.

Security Measures

We prioritize the security of your personal information and implement robust technical and organizational safeguards. These measures include:

Encryption of data during transmission and storage.
Secure third-party processing partners who adhere to strict privacy standards.
Regular security audits and updates to protect against unauthorized access or breaches.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected data from your child, please contact us using the details provided below, and we will take immediate steps to rectify this issue.

Your Rights (Dependent on Location)

Depending on where you reside, you may have specific rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to correct or update inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
Restriction: The right to limit the processing of your personal data in specific situations.
Portability: The right to receive a copy of your personal data in a structured, commonly used format.
Objection: The right to object to the processing of your personal data for certain purposes.
Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
Filing Appeals/Complaints: You can file a complaint with a data protection authority in your jurisdiction or contact us directly.

To exercise these rights, please reach out to our privacy team using the contact details provided below. We will respond to your request as soon as possible and within applicable timeframes.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Information

For any questions related to privacy, data requests (including unsubscribe), or if you have concerns about this policy, please contact us:

Email: [email protected]
Postal Address: [Provide the physical address]

We are committed to handling your personal data with the utmost care and respect for your privacy. Thank you for choosing Bulk Suet Pellets UK.